General Terms and Conditions
for the online shop at recco.com
operated by
RECCO AB
Radiovägen 3A
181 55 Lidingö
Sweden
Email: info@recco.com
Phone number: +46 8 73159 50
– hereinafter referred to as “Provider” –
1. Scope
These General Terms and Conditions (GTC) apply, once incorporated, to all contracts concluded for the purchase of goods, services, or other items (hereinafter “Goods”) via the online shop at the above URL, in the version valid at the time the contract is concluded. These GTC apply exclusively. Deviating terms and conditions of the customer shall not become part of the contract unless the Provider expressly agrees to them.
2. Conclusion of Contract
2.1 The offers in the online shop constitute a non-binding invitation by the Provider to visitors of the online shop to submit an offer to purchase the goods offered in the shop.
2.2 The order of the goods is made via the Provider’s online order form. After selecting the desired goods, entering all required information, and completing all other mandatory steps in the ordering process, the selected goods can be ordered by clicking the order button at the end of the checkout page (“Order”). By placing the order, the customer submits a binding contractual offer to purchase the selected goods. The contract is concluded when the Provider accepts the customer’s offer. Acceptance occurs when the Provider confirms the conclusion of the contract in writing or in text form (e.g., by email) and such confirmation is received by the customer, or when the Provider delivers the ordered goods and the goods are received by the customer, or when the Provider requests payment (e.g., invoice or credit card payment during checkout) and the payment request is received by the customer; the time at which one of these alternatives first occurs shall be decisive for the moment of contract conclusion.
2.3 Before submitting the binding order via the Provider’s online order form, the customer can review and correct their entries at any time using the usual keyboard, mouse, touch, or other available input methods. In addition, all entries are displayed again in a confirmation window before the binding order is submitted and can also be corrected there using the usual input methods.
2.4 The Provider will store the contract text after the conclusion of the contract and transmit it to the customer in text form (e.g., by email). Beyond that, the Provider will not make the contract text accessible. If the purchase is made via a customer account in the online shop, the customer can view their orders and associated order data there.
2.5 The following languages are available for the conclusion of the contract: English, German, French, Spanish.
3. Right of Withdrawal for Consumers
Consumers generally have a right of withdrawal in the case of contracts concluded outside of business premises and in distance-selling transactions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. Details can be found in the cancellation policy provided to each consumer no later than immediately before the conclusion of the contract.
4. Payment, Default
4.1 The prices listed in the online shop at the time of ordering apply. All prices include statutory VAT and, where applicable, any listed shipping costs. The customer will be informed in the Provider’s online shop of the available payment options.
4.2 If “prepayment” is agreed, the purchase price is due immediately upon conclusion of the contract.
4.3 If payment via “PayPal” is agreed, the purchase price is due immediately upon conclusion of the contract. Payment processing is carried out via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
4.4 If “Sofortüberweisung” (instant bank transfer) is agreed, the purchase price is due immediately upon conclusion of the contract. Payment processing is carried out via Sofort GmbH, Theresienhöhe 12, 80339 Munich.
4.9 If Giropay is agreed, the purchase price is due immediately upon conclusion of the contract. Payment processing is carried out via paydirect GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main.
5. Retention of Title
The purchased goods remain the property of the Provider until full payment of the purchase price has been made.
6. Delivery and Reservation of Self-Supply
6.1 Unless otherwise agreed, delivery shall be made within the delivery period indicated in the online shop to the delivery address provided by the customer. The applicable delivery times can be found in the online shop.
6.2 Self-collection of purchased goods is excluded.
6.3 If the Provider is unable to deliver the ordered goods because he himself was not supplied without fault, although he had concluded a congruent covering transaction with a reliable supplier in due time, the Provider shall be released from his obligation to perform and may withdraw from the contract. The Provider shall inform the customer immediately about the impossibility of performance. Any consideration already provided by the customer shall be refunded immediately. Mandatory consumer rights remain unaffected by this paragraph.
7. Warranty
The statutory provisions on liability for defects apply.
8. Liability and Indemnification
8.1 The Provider is liable without limitation:
- for damages resulting from injury to life, body, or health caused by intentional or negligent breach of duty by the Provider or by an intentional or negligent breach of duty by a legal representative or vicarious agent of the Provider;
- for damages resulting from intentional or grossly negligent breach of duty by the Provider or by an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the Provider;
- based on a guarantee, insofar as no other regulation has been made in this regard;
- due to mandatory liability (e.g., under the Product Liability Act).
8.2 If the Provider negligently breaches a material contractual obligation, liability is limited to the foreseeable, typical damage, unless liability is unlimited under the previous paragraph. Material contractual obligations are obligations that the contract imposes on the Provider according to its content for achieving the contractual purpose, the fulfillment of which enables the proper performance of the contract in the first place and on whose compliance the customer regularly relies.
8.3 In all other respects, liability of the Provider as well as the liability of his vicarious agents and legal representatives is excluded.
8.4 The customer indemnifies the Provider from all claims of third parties – including the costs of legal defense at the statutory rate – that are asserted against the Provider due to unlawful or contractual violations by the customer.
9. Data Protection
The Provider treats the personal data of its customers confidentially and in accordance with the statutory data protection regulations. Further details can be found in the Provider’s privacy policy.
10. Final Provisions
10.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods, provided that this choice of law does not result in a consumer with habitual residence in the EU being deprived of the mandatory legal provisions of the law of their country of residence.
10.2 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the court at the Provider’s registered office shall have jurisdiction, unless an exclusive place of jurisdiction is established for the dispute. This also applies if the customer has no place of residence within the European Union. The registered office of our company can be found in the heading of these GTC.
10.3 Should any provision of this contract be invalid or unenforceable, the remaining provisions shall remain unaffected.
11. Information on Online Dispute Resolution / Consumer Arbitration
The Provider is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Our email address can be found in the heading of these GTC.