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Privacy Policy

This Privacy policy describes the policies and procedures of RECCO advanced search technology on the collections in relation to processing personal data about customers and other users of our website, web shop and digital services. This privacy policy may change during your time spent with us (for example, to address changes in technology, system navigations, product devices and relevant laws). We highly recommend that you pay attention to this site and take notice of any adjustments we may change in the privacy policy window.

This privacy policy complements, but does not change, other policies and terms that apply to any specific service made available by RECCO AB.

WHO WE ARE

RECCO AB is a company founded in Sweden with the following information:

ADDRESS HEAD OFFICE
RECCO AB 
Radiovägen 3A
181 55 Lidingö
Sweden

Phone: +46 8 73159 50
Email: info@recco.com

Organisation registration number: 556606-9026

Our privacy policy covers the collection and processing of personal data about you, collected or from any source by RECCO AB. Personal data may be collected and connected by RECCO AB or any other brand partner which will be processed in a central database.

HOW TO CONTACT US?
For further questions concerning privacy policy or your legal rights as a data subject, we highly recommend you to contact info@recco.com.
RECCO’s customer service has the following contact information:

Phone: +46 8 73159 50
Email: info@recco.com

INFORMATION WE COLLECT
The following categories of personal information may be collected:

Your basic information, your name, address, email address, phone number, age, or other demographics or preferences.

We collect device Information using the following technologies:

  1. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
  2. Information about your engagement with us. Products you buy online, payment information, returns, customer service contacts, participation in events etc.
  3. Information collected from social media networks such as comments, behavior, etc. that we connect with.
  4. Information regarding digital activities, such as browsing history, newsletter, physical presence, through cookies and beacons and WIFI access points, including IP address. We may share personal data about you to our brand partners.
  5. Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.

HOW WE USE YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy

The information regarding you, may be collected by RECCO:

  1. Processing of orders, claims and returns
  2. Consumer analysis and segmentation3
  3. Providing customer support and communication
  4. Evaluating and developing our products and services

Process of your personal data will be necessary to perform a contract between you and RECCO in order to complete an order in our Shopify web shop. The personal data collection may also be addressed to improve our customer service in order to develop and evaluate our products and services.

COMMUNICATIONS AND MARKETING PURPOSES
With your consent, we will address information of marketing by emails and other technology to you. You will always have the option to un-subscribe, via link in the communication or be an object in the process of your personal data for purposes regarding marketing.

HOW WE SHARE YOUR PERSONAL INFORMATION
In order to support our company, third parties may use your information but only to conduct your personal preference of products. To ensure the process of our third-party associates, we recommend you to read their privacy policies on their site.

Your personal information may be shared with third parties that assist us with marketing towards you as a customer from, for example, social networks. We will ensure that the third parties only use personal information to promote our goods and services.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to otherwise protect our rights.

We will not sell, share, or transfer personal information to third parties except as described in this privacy policy.

FOR HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?
The reservation of personal data depends on the purpose.

We retain your information only as long as necessary and only for the purpose for which we obtained them. We restrict access to your information to only those persons who need to use it for a relevant purpose.

Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymized or securely destroyed.

INTERNATIONAL BRAND TRANSFERS
Your personal data may be transferred to other countries (including non EU countries). When doing so, it will be to countries that are authorized to provide adequate levels of protection.

COOKIES
Please see the cookie policy that applies to the information of communication that you use with us.

DATA SUBJECT RIGHTS
At any time, you can recall any consent you have given us involving personal data. You have the right to access your personal data or the information we have obtained. You have the option to mitigate your personal data if it is incorrect and have the option to ask us to limit the process of personal data or delete you as an object of personal data. You also have the right to disclose the personal data in a readable format.

If you wish to modify or close your subscription from marketing communication purposes, please let us know.

Our contact information is listed above in ´´how to contact us´´.

You may also comply a complaint with a competent data protection authority.

HOW DO WE PROTECT INFORMATION?
We highly care about your personal data and will use standard security measures to ensure the protection. We will apply industry standard security measures to ensure adequate protection of your data.

THIRD PARTIES
Our websites may include links to other websites which are outside of our control and not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from our privacy policy.

ANY QUESTIONS?
We want to hear from you by interest or as a RECCO user and customer by welcoming any questions, comments, and concerns about your privacy. Please contact us with any questions.

Latest update: 17 July 2019